Last Updated: 18 November 2025
Website: http://makkahroyallaundry.com/
At Makkah Royal Laundry, your privacy and data protection are important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our laundry services.
Who We Are
Makkah Royal Laundry is a laundry pickup, washing, cleaning, ironing, and delivery service operating in and around Makkah, Saudi Arabia.
Our website address is: http://makkahroyallaundry.com/
Information We Collect
1. Information You Provide
When you contact us, book a service, or submit a form, we may collect:
Name
Phone number
Email address
Pickup/delivery location
Order details or service requests
Messages sent via contact forms or WhatsApp
2. Comments
When visitors leave comments, we collect form data, IP address, and browser information for spam protection.
An anonymized string of your email may be shared with Gravatar to verify if you are using it. Gravatar privacy policy: https://automattic.com/privacy/
If approved, your profile picture may be visible publicly along with your comment.
3. Media
If you upload images, avoid uploading files containing location data (EXIF GPS), as other users may extract this information.
Cookies
We may use cookies to improve your browsing experience.
Examples of usage include:
Saving your comment form details for future convenience
Temporary cookies to check browser acceptability
Login cookies and display preference cookies
Cookies expire based on usage between session close, 2 days, or up to 1 year.
Embedded Content
Our website may include embedded content such as videos, maps, or articles. Such content may behave the same as if you visited the external website directly, and may collect information or use tracking technologies.
How We Use Your Information
We use your information to:
Provide laundry pickup, cleaning, and delivery services
Communicate about orders, schedules, or support
Improve website performance and user experience
Protect against fraud or spam
We do not sell or trade your personal information to third parties.
Who We Share Your Data With
We may share limited information only when necessary, including:
Delivery staff handling your order
Hosting, email, and spam-detection services
If you request a password reset, your IP address may appear in the reset email.
Data Retention
Comments and related metadata may be stored indefinitely
Registered user information may be stored until modified or deleted
Order and communication records may be retained as needed for service, safety, or legal compliance
Your Rights
You may request to:
Receive a copy of your stored personal data
Update or correct inaccurate information
Request deletion, except where legally required to retain data
To submit a request, contact us using the details below.
Where Your Data Is Sent
Visitor comments may be checked using automated spam-detection tools or third-party security systems.
Security Measures
We implement reasonable technical and administrative safeguards to protect data, though no online system can guarantee 100% security. We encourage users to practice safe digital habits.
Updates to This Policy
This policy may be updated when necessary. Any changes will be published with a revised date at the top of this page.
Contact Us
For any inquiries, data requests, or service concerns, please contact us using the following details:
📧 Email: makkahroyallaundry@gmail.com
📱 WhatsApp: +966 53 634 5371
🌍 Website: http://makkahroyallaundry.com/